Tk999 bd Privacy Policy — Your Data, Our Responsibility

When registering on the tk999 bd platform, basic identity information such as your name, mobile number, email address, and date of birth is collected. National ID or passport details may also be requested for account verification purposes. Your mobile banking or payment method information is collected to manage transactions; however, full card numbers are never stored. While browsing the website, your device type, browser information, IP address, and cookie data are automatically collected and used to enhance platform security and performance. If you contact customer support, records of that conversation may also be retained in our system. All information is collected solely for legitimate purposes and on the basis of your consent.

The information we collect is primarily used for managing your account, processing transactions, verifying identity, and providing customer support. Data is analyzed to ensure platform security and to prevent fraud or unauthorized access. Your preferences and usage patterns are analyzed to create more relevant promotions and offers — however, this is entirely optional and you may opt out at any time. Information may be used as necessary to fulfill legal obligations and meet the requirements of regulatory bodies. tk999 bd never sells your personal information to third parties or commercially shares it for advertising purposes. All data usage activities are in compliance with applicable data protection regulations in Bangladesh.

We may share information with third parties in limited and specific circumstances, such as payment processors, identity verification services, or IT infrastructure providers. These partners may only use your information for the designated purpose and are contractually bound to uphold standards equivalent to our privacy policy. Information may be disclosed in compliance with court orders, lawful requests from law enforcement agencies, or directives from regulatory authorities. Outside of such circumstances, your information is never shared without your consent. All third-party service providers are required to meet our data protection standards and are subject to regular audits.

All your data is protected with industry-standard SSL/TLS encryption technology, effective at both the transmission and storage stages. Our server infrastructure undergoes regular security audits and is equipped with state-of-the-art firewalls and intrusion detection systems. Payment-related information is stored separately in an encrypted vault and can only be accessed by authorized personnel on a strictly limited basis. If any suspicious activity is detected, automated alert systems are triggered and, if necessary, the account is temporarily suspended and the user is notified. We never store passwords in plain text — instead, we use strong hashing algorithms. We maintain a proactive stance on security and respond swiftly to emerging threats.

Tk999 bd uses cookies necessary for the smooth operation of the website, which help maintain login sessions and remember user preferences. Analytical cookies help us understand which sections of the site users visit most, enabling us to improve our service quality. You can manage cookies through your browser settings, though disabling certain essential cookies may limit some features of the site. We never use third-party advertising cookies or sell your browsing habits to advertisers. Cookie consent is clearly communicated on your first visit to the site, and you may approve them according to your preference.

Every user on the platform has certain fundamental rights over their own data, which we respect. You may request a copy of the information we hold about you, and we are obligated to provide it. Requests to correct inaccurate or incomplete information can be made at any time and will be updated within a reasonable timeframe. You may request deletion of your data upon account closure, provided there are no legal obligations preventing it. Opting out of marketing communications is simple and can be done via the link at the bottom of any email or through customer support. Contact the support team to exercise any of these rights.

All your information is retained and used to provide services while your account is active. After account closure, certain information may be retained for up to five years for legal and regulatory reasons, after which it is securely deleted. Transaction records are kept for a designated period in compliance with financial regulations. The deletion process uses not just deletion, but data overwriting and shredding methods to ensure no third party can recover the data. Contact our customer support team for more details on data retention timelines.